Do I Need A Roof Replacement For My Sterling,
VA Home? We Can Help You Decide!

We have been in our home 19 years without a roof problem, but that luck ran out in May when a large branch came down and punctured the roof above our kitchen. The insurance claim covered the problem and they gave us three companies to contact. Two of them provided quotes, but as luck would have it our adjuster went on vacation for a week. During that week Shiner was replacing two roofs at my wife's school (a few buildings on the campus are former residences), and both she and the school were very happy with the work performed. So... we asked Shiner for a quote on our roof as a company that wasn't as "intimately" connected to our insurance company. They scheduled an appointment, arrived on time and did a thorough inspection of the roof from above and from the attic. (the other two vendors did not get on the roof or in the attic because the adjuster was not on scene and did not want to be accused of "creating damage"). The Shiner bid was submitted to insurance as a third bid and the adjuster approved the "middle bid" cost. The Shiner quote was the highest (each of the three bids were separated by about $1000), but we were willing to pay the difference because of their reviews and the recommendation of my wife's school. The job took one day. They arrived on time (before 8am) and were done by 5pm for our fairly easy roof. And the clean up was comprehensive (likely blowing more leaves/debris off my rear deck than they created). Like other reviews, we did have an additional cost for replacement board. However, this was not a surprise, as the Shiner rep that did the initial inspection identified several soft areas of the roof that would likely need new wood due to having already been through prior re-roofing/shingling. The cost of replacement wood has been mentioned in other reviews and it was slightly higher than the other vendors per sheet, but not outrageously. When I asked about the difference in their quoted cost and the cost of sheet at Home Depot, they pointed out that their cost includes delivery and installation (plus removal and haul away of the old wood), not just the sheet of wood itself. We are very pleased with the result and our neighbor who works in home construction was also very satisfied with Shiner's work. It was also the little details that we appreciated about the Shiner work. I didn't notice in their quote that they would paint the chimney to match, but I noticed it when I got home and in the photos. The "whole roof" got a refresh, not just the shingles. We fully recommend the Shiner team.