Loyalty-Inspiring Northern Virginia Window Replacement
We’d Come Through For Wayne In The Past,
So He Knew We Were Right For His New
Window Project In Northern Virginia
Repeat Customers Are A Big Part Of Shiner
Exteriors’ Enduring Record Of Success
Northern Virginia window replacements vary in size and scope. Some homeowners decide to update all their windows in a single large project. However, others split the work into multiple projects carried out over longer periods of time.
Local resident Wayne A. took the second approach.
Over the years, Shiner Exteriors had installed windows for him more than once. Now, he wanted help on an even bigger project involving a total of 12 openings.
But Wayne didn’t just take his options for granted. Before he signed on with us again, he decided to invite two other local companies to place their bids, as well.
Did he choose Shiner in the end?
You bet!
Like many homeowners before him, he found there was just no substitute for our top-notch exterior services expertise.
Wayne’s Latest Window Replacement Needs
Wayne owns an older, larger local home. At the time he contacted us to bid on his new project, some of the building’s windows were half a century old.
As a rule, it makes sense to consider replacing windows like these. That’s true even when they’re in generally good shape.
Why?
Technological advancements have changed the game for what’s possible in a residential window. By installing new ones, you can make your household more comfortable and energy-efficient.
This time around, Wayne didn’t just want to replace one or two of his aging windows. He wanted to replace 12 of them in a single go.
“We recently worked with Shiner Exteriors for the replacement of 12 50-year-old windows in our home. Having used Shiner for previous window replacements, we decided to get quotes from two other companies.”
Choosing His Preferred Exterior Services Company
Nothing should be taken for granted on a window replacement job of this size. So, we weren’t surprised to learn that Wayne wanted to include other companies in his search for the right provider.
But, to be honest, we felt good about our chances.
Not only had we done great work for Wayne in the past. We have the skill and experience needed to come through on even the largest window projects.
When Wayne met with the two other bidders, he found himself less than impressed. Their lengthy sales presentations were heavy on the pressure and light on any attention to his actual wants and needs.
In contrast, we did what we always do – listen closely to our customer, take careful window measurements, and provide a prompt, no-hassle price quote.
Wayne Again Makes Shiner His Northern Virginia Provider
At the end of the bidding process, Wayne made his choice. Once again, the winner was Shiner Exteriors.
We were glad to have the opportunity to do more work for this returning customer. And as always, we were fully committed to doing the job right and upholding our reputation for excellence.
“These companies provided lengthy presentations and pressured us to sign immediately for the best price. Shiner Exteriors, however, came out for measurements and sent a competitive quote promptly. Based on our prior positive experience, we chose Shiner and scheduled an installation. As the projected installation date approached, we received updates from the scheduling representative regarding the order and proposed times and dates.”
“On the day of installation, the workers arrived on time and started work immediately. We also had two bay windows replaced under Shiner Exteriors’ lifetime warranty. The Installers were courteous and kept us informed of their progress throughout the day. They moved a baby grand piano that was in front of one of the windows. The installation of all the windows was completed in one day, although we had anticipated it would take two days.”
Scheduling And Carrying Out The Window Installation
The next step was scheduling Wayne’s window replacement. This process takes a while since we must order products from the manufacturer and await their delivery. In the interim, our scheduling rep made sure he was updated on his order’s status.
When we received Wayne’s windows, we confirmed his installation date. On that day, we arrived on time and ready to work.
Like all projects, this one came with its own details and requirements.
For starters, Wayne had asked us to replace his two previously installed windows under their lifetime manufacturer’s warranty. And to work on one of the windows, we needed to carefully relocate Wayne’s baby grand piano.
He had assumed it would take a couple of days to finish a project of that size. But our dependable team of specialized installers got everything completed in one.
Their seamless process and dedication to quality set Shiner Exteriors apart from other companies. It’s not just about the windows; it’s about the peace of mind that comes with knowing your home improvement project is in capable hands.
We highly recommend Shiner for window replacement projects. We plan to continue using them for all our future exterior home improvement projects.” Wayne A.
Wayne’s Thoughts On His Completed Window Project
Wayne had nothing but good things to say about his completed Northern Virginia project. From our initial presentation to the seal on the last window, he knew we’d done great work for him once again.
Not only are we on his contact list for any additional exterior projects. He heartily recommends us to all local homeowners.
Ready to take up that recommendation?
Contact Shiner Exteriors today for your free estimate on a window replacement or any other exterior project. We’re ready to meet even the highest expectations.
