Our Process
Step By Step, Our Process Makes Your Remodel
Easier And Smoother With Clear Communication!
Many of our Northern VA–Suburban Maryland exterior remodeling customers are from word of mouth.
While you might think the #1 topic is our results, it’s usually more about our process. People enjoy a fabulous remodel with our team. When asked about their new roofing, siding, decking, etc., they’re happy to tell friends, family, neighbors, and coworkers ALL about it.
Our smooth and organized process is FAR better than people often expect (due to negative stigmas in the home improvement world)! It’s stress-free and chaos-free. Guaranteed. With Shiner, you’re on steady ground. You and your property are cared for.
Learn more about our exterior remodeling process below. See what you can expect when you work with us. If you have questions or are ready to start your project, call us or use the following link to fill out our contact form.
What To Expect From Shiner Exteriors’ Process
Our exterior remodeling process exemplifies our professionalism. And it ensures you get amazing results and a communicative, hassle-free experience.
Seasoned, A-To-Z Professionalism
Professionalism defines everything we do for Northern VA–Suburban Maryland home and business owners. Every step, from our first meeting to project completion, is designed to ensure you KNOW your project is in qualified, caring hands.
Does that mean we’re stiff, mechanical, and unfriendly? No, not at all.
Shiner Demonstrates Helpful Expertise
- Shiner office staff is responsive, informative, and happy to assist.
- Our consultants are legitimate exterior remodeling experts with tons of helpful insight.
- Our install teams are talented, tidy, respectful, and some of the nicest people you’ll meet.
For customers who’ve endured poor experiences with pushy, disrespectful contractors in the past, our team is like a breath of fresh air! You can tell we mean business by our professional dress, branded company vehicles, seasoned processes, and by-the-book installations.
Smooth Inspections & Consultations
We don’t send salespeople to do our inspections and/or project consultations.
During our exterior inspections, you’ll receive straightforward, thoughtful answers accompanied by photographs to support our assessment. After the inspections, we’ll consider options that suit your functional needs and budget.
Shiner Consultations Are PLEASANT
- Expect absolutely NO high-pressure sales tactics (we can’t stand those).
- Value is our aim. We want you to get the most value possible for your investment.
- Our consultant will help you understand products, features, benefits, specs, pricing, etc.
We don’t give you a sales lecture. Instead, you’ll have a back-and-forth conversation with an experienced consultant specializing in matching people and budgets with personalized solutions.
Designing Custom Exteriors
Shiner works with various materials and manufacturers and offers a comprehensive list of exterior remodeling services…so we can customize your exterior.
With Shiner, You Get A Range Of Options
- We specialize in all weather-ready roofing types, window types, and fiberglass/steel entry doors.
- With siding, we focus on fiberglass composite, premium vinyl, and fiber cement systems.
- We concentrate on Trex, TimberTech, and Pressure-Treated Wood for decking.
The Shiner team is beside you to ensure everything works like a charm: products, systems, supportive materials, accents, sizes, etc. Everything will work together, function properly, and give your home an outstanding style.
An Estimate Without Pricing Games
A Shiner estimate is easy to understand, transparent, and straightforward. It has been since 1981 and still is today. We don’t play pricing games and take every precautionary step to ensure zero (unpleasant) surprises.
Shiner Estimates Are Rock-Solid
- Shiner doesn’t low-ball or high-ball you — we give you a realistic price for quality results.
- There’s no fine print, and we don’t raise prices unless you increase the project scope.
- If something unexpected does pop up, we explain it and provide supportive imagery.
We aren’t likely to be your lowest or your highest bid. Our bids, however, are extremely thought-through, detailed, and specific. You can take it to the bank!
Clear, Consistent Project Communication
Friendly, clear, straightforward treatment doesn’t stop when you sign a contract with Shiner.
Throughout every project phase, we communicate with you so you know what’s happening, when it’s happening, and who’s doing what, why, and how.
Good Dialogue For Good Rapport
- It’s important to us that you feel listened to and cared for from beginning to end.
- You always have people to contact – our office, crew foreman, field supervisor, etc.
- We see to it that your questions, concerns, thoughts, and ideas are addressed promptly.
Exterior remodeling isn’t just work to us. Shiner Exteriors is still standing strong after more than four decades because we’re in this industry to build relationships. And relationships can’t work without honesty, respect, and communication.
More Aspects Of Our Approach You’ll Enjoy
Is our process designed to give you a great, rewarding, and fulfilling remodeling experience? You bet. But there are more aspects of our approach you’ll enjoy.
Products & Systems For Our Area
Exteriors in Northern VA–Suburban Maryland have to be VERY well-built to last. Roofing, siding, windows, doors, decking, and gutters must be engineered with strong weathertight materials. We ensure your new systems meet or exceed our local weather demands.
We Don’t Shy Away From The Details
Some contractors focus on volume and tend to do things hastily and sloppily. Are we quick and efficient? Yes! But Shiner teams won’t skip a single step, cut a single corner, or glaze over a single best practice in the book to ensure your installation is top-notch!
We Use Dedicated Install Crews
Shiner crews aren’t generalized do-it-alls. Our roofers just roof, and our siding crews just do the siding. Our windows and doors crews are the same, as are our decking crews. We demand expertise and results from professionals that we know and trust.
Our Core Values Come Through
Some companies TALK a good game about core values. And then there’s Shiner – we work hard to demonstrate them in all our customer dealings. Principles like honesty, service, accountability, reliability, and trust ACTUALLY mean something to us.
A Strong, Reliable Local Reputation
Our process and results are what we’re most well-known for. But, our strong local reputation is also based on our industry relationships, memberships, awards, and recognitions. The bottom line is that with Shiner, you really know who you’re working with and trusting.
Get Your Exterior Remodeling Project Started
Shiner Exteriors stands ready to update your Northern VA–Suburban Maryland home or business: Roofing, Siding, Windows, Doors, Decking, and Gutters. Reach out and connect with us. Let us know what kind of exterior remodeling you’re interested in. We’ll schedule an inspection and an on-site consultation at your earliest convenience.
