Excerpts From Our Stellar Online Reviews
What Our Customers Tell The World When
They Talk About Shiner Exteriors Online
Reviews Like These Underscore Our Enduring
Reputation For Honesty And Professionalism
Sooner or later, every local homeowner will need roofing services in Northern Virginia. When the time comes, finding an experienced, reputable provider is a top priority.
But with so many roofers operating across the region, how do you find the company that’s right for you? In today’s connected world, online reviews are a great place to start. That’s true because they give you unfiltered opinions from people who’ve actually worked with a given provider.
At Shiner Exteriors, we’ve worked on thousands of local roofs in the past 40-plus years. What do our customers highlight when they talk about us online? Among the recurring themes in our many rave reviews, honesty, professionalism, and responsiveness consistently top the list!
Honest Roofing Services For Local Homeowners
When you call a roofing company, you inevitably put a lot of faith in their honesty and integrity. After all, it’s up to them to perform the roof inspection. It’s also up to them to report what they find and recommend what to do next.
Reputable roofers will never tell you anything but the honest truth about what they find on your roof. The same is true for their recommendations for any follow-up roof repair or replacement services.
At Shiner Exteriors, we’re 100% committed to open, truthful communication with each and every customer. How good are we at living up to this commitment? Here’s what some of our reviewers had to say:
“Very, very honest and helpful. 2 other companies said we needed a new roof. Shiner said we needed minor repairs, and together with other (non-roofing) contractors they recommended, all of our issues were resolved. They did what they said they would do and did it well and on time. Highly recommend.” David F.
“Shiner Exteriors was the easy choice for replacing my roof and gutters after getting estimates from seven companies. The estimator was thorough, knowledgeable, and educated me on what was needed and what my options were, but I never felt like he was pushing a sale for unneeded “upgrades.” The estimate they sent was by far the most detailed, and I had no worries about getting stuck with additional costs once the crew was on site.” Joe R.
“Shiner replaced our roof in 2001. Called them when a couple of roof tiles came off in 2024. They did not try to sell us a new roof. They diagnosed the problem as stemming from excess heat in the attic and installed an attic fan, which solved the problem at a fraction of a new roof cost.
I recommend them highly and without reservation.” Philip K.
Your Professional Roofing Contractor
Professionalism is a must for any contractor you invite onto your Northern Virginia, Suburban Maryland, or Maryland property. Companies who uphold high professional standards do such things as:
- Come through for you even in difficult circumstances
- Take complete responsibility for their actions
- Focus on providing superior project results
- Communicate effectively at all times
- Show up on time and ready to work
As a rule, you’ll notice in a hurry whether or not your chosen provider meets these kinds of standards. And it’s no surprise that online reviews tend to emphasize this key point. Here’s a typical sampling of what our customers have to say about our professional conduct:
“Shiner Exteriors was the only vendor from three companies to provide me with a detailed quote explaining the warranties and items to be used in my roof installation. Shiner had the best price and did not play games by suggesting a better price if I committed immediately. Mike Mowery was very professional and thorough with the demo of the products. I was impressed with Shiner from the start, during the estimate to the final installation. Definitely recommend you use Shiner for your home projects.” Donna M.
“Our experience with Shiner Exteriors was exceptional. They replaced our roof, which was damaged in a hail storm. They coordinated all of the work with us, a public adjuster, and the insurance company. We did not have to get involved in any of the details. Because of the insurance claim, the process did take some time to resolve, but Shiner and the adjuster continually updated us on the project. The installation process was also very professional. They were prompt and quick, completing the work in less than 2 days. The yard was also left in immaculate condition. I would definitely recommend Shiner Exteriors.” Craig T.
“Shiner’s was able to quickly diagnose a roof leak issue that had resulted in interior damage. They had a quick and professional turnaround of an estimate and did the repairs expeditiously. It was a pleasure to work with Shiner’s, and I would definitely have them as my first choice in the event of another roof issue.” Yvonne T.
Responsiveness To Customer Needs In The DMV
Not everyone in the District of Columbia, Maryland, or Northern Virginia has the same roofing needs. That’s true even when similar problems affect their roofs.
For example, you may have scheduling issues that require your roofers to work on a certain timeline. You may also have other concerns that must be taken into account and addressed by your contractor.
How responsive are the companies you’re considering to these types of situations? You’ll get a good idea by checking their previous reviews. At Shiner Exteriors, we’re happy to say that our responsiveness gains high marks from our current and past customers:
“Had a roof replacement done in Summer 2020. The estimator provided a detailed estimate and a number of options at the estimation visit. Once I selected Shiner, the job was scheduled shortly after HOA approval and was completed in the week. The installation team worked an extra-long day to complete the job in a single day rather than two, and the team brought issues to my attention as they arose so I could immediately make a decision on how to proceed. Shiner wasn’t the cheapest estimate I got, but I think they were the best value, and I recommend them without any reservations.” Jason
“Shiner did a terrific job on our unique project in Northern Virginia. Our older home was suffering from a leaky roof installed 20 years ago without proper ventilation. The Shiner team came up with a winning approach to solving our unique ventilation issues and installed a beautiful new (and properly vented) roof. They were quick and creative in solving the inevitable problems that show up once you peel the old roof off. They were also professional, courteous, neat, and efficient during the day of installation. We couldn’t be happier with their work.” Bryan D.
“Shiner planned and executed my re-roofing and new gutters project, including closely watching the weather forecast and scheduling accordingly so nothing would be left to chance. The workers were pleasant to work with and highly professional. The roofing and gutters were completed without an issue, and everything looks great. I highly recommend Shiner Exteriors.” Jerry R.
Get Your Roofing Needs Met Today At Shiner Exteriors
Reviews matter to us at Shiner Exteriors. That’s true because they reflect the everyday experiences of folks like you who turn to us for help.
We’re dedicated to providing that help for homeowners throughout Northern Virginia, Suburban Maryland, and Maryland. Whether you need an inspection, roof repair, or roof replacement, you’ll find us prepared and ready to go.
For a free estimate on your roofing project, contact Shiner Exteriors today. We can’t wait to see what you’ll highlight in your online review!
