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Warranty Service Request

Shiner Exteriors strives to give you outstanding customer service and complete satisfaction. Together with other convenient solutions, we offer our customers a convenient way to fill out our warranty service request form online. If you prefer a print copy for mailing or faxing, please click here.

After the form has been submitted online, you will also need to submit, via email or regular mail, a signed and dated copy of your original SRI sales agreement, and photo(s) of the exterior of your home of the problem area (taken from the ground), and interior photos if applicable. If submitting the form by mail or fax, this information should also be included.

We will review all requests and either schedule a visit to repair in accordance with the terms of our written warranty or advise if the work is not covered under the terms of our warranty. In some cases, a visit will be necessary to determine the status of the warranty coverage.


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LAST NAME:
PHONE:
EMAIL:
ADDRESS:
ADDRESS LINE 2:
POSTAL / ZIP CODE:
CITY:
STATE / PROVINCE / REGION:
COUNTRY:

Job Type

Desired Project Completion Date:
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Description of the problem

By opting into the web form you are providing consent for Shiner Exteriors to communicate with you about your project via text. Standard message rates may apply. You can reply HELP at any time to learn more. You may opt out anytime by replying STOP.

A Stellar Reputation

Read Our Rave Reviews

There’s a reason why we consistently earn top ratings and rave reviews: We deliver outstanding customer service on every project.

Rating
4.8
Rating
4.7
Rating
A+
Rating
4.8
Rating
4.8
They have proven to be everything a service company should be... professional, efficient, reasonable and most importantly - trustworthy.

We have used Shiner Exteriors for 25+ years on both of our Alexandria homes to include replacing roofs, windows, gutters and decks.

  • Location
    Alexandria, VA
  • Date
    June 2018 & April 2019
  • Project
    Roof & Decking Replacement
  • Decking Type
    Trex Transcend in Spiced Rum
  • Shingle Color
    Moire Black
  • Shingle Type
    CertainTeed Landmark Shingles
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10,000+ PROJECTS COMPLETED

EXPLORE PROJECTS NEAR YOU

View some of the projects we’ve completed in Northern Virginia, Washington, D.C., and Maryland.

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Certifications & Awards

A Trusted Home Improvement Contractor

Shiner Exteriors boasts numerous industry certifications and customer service awards.

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Up to 9% OFF Your Next Roofing Project
call today!703-560-7663

By opting into the web form you are providing consent for Shiner Exteriors to communicate with you about your project via text. Standard message rates may apply. You can reply HELP at any time to learn more. You may opt out anytime by replying STOP.