Gutter Replacement Mistakes In Northern Virginia? Not On Our Watch.
A.W. Used Another Provider For His Second
Northern Virginia Gutter Replacement, And
Immediately Knew Why He Chose Us First
At Shiner Exteriors, We’re Always Excited
By The Return Of A Happy Customer
Gutter replacement in Northern Virginia is a sometimes-overlooked exterior service. It’s easy to take these workhorse roofing accessories for granted. But no home is safe or functional unless they’re kept in reliable condition.
Local homeowner A.W. knew this when he first hired Shiner Exteriors to install new gutters and downspouts.
However, years later, when it was time to replace these exterior fixtures, he made a big mistake. He chose another contractor to do the job.
When he saw the results of their work, he was horrified.
So, he picked up the phone and called us once again. Needless to say, we were happy to take on the job and rectify the situation. That’s just part of our mission to serve the needs of our new and returning customers.
A.W. Chooses Us For His First Gutter Project
Why are gutters and downspouts so important? When it rains, they direct water away from your roof, siding, and foundation.
If this doesn’t happen as intended, your home is exposed to several serious problems, including:
- Soil erosion that destabilizes the building
- Long-term roof and siding damage
- Yard and basement flooding
- A cracked foundation
Gutters typically last for a long time. However, sooner or later, they’ll stop performing up to par. When that day arrives, it’s best to act as quickly as possible.
A.W. certainly had these things in mind when he reached out to us many years ago. It was then that we installed new gutters and downspouts for him as part of a larger roofing project.
“This is the second time Shiner Roofing has done work for me. The first time they installed a new roof on the entire house, along with gutters and downspouts, we never had issues.”
A Gutter Replacement By A New Provider
Decades later, in 2022, A.W. decided to redo his home’s exterior. As part of the project, he opted to replace his roof, gutters, and downspouts for the second time.
A.W. knew we’d done a great job the first time around. Nevertheless, he now chose to hire someone else.
There were actually two providers on the job – a general contractor and a roofing contractor.
As A.W. tells the story, the general contractor set the specs for the new gutters and downspouts. The roofing contractor was obligated to follow suit under the work agreement between the two companies.
“This time, they replaced the horrible gutters/downspouts dictated to the roof contractor by the construction contractor, which were not only improperly installed, but also too small for the job they had to handle.”
Disappointing Results On His Second Exterior Project
That’s when things got messy.
Not only were the specified gutters and downspouts undersized. They were poorly installed.
The end result? A dysfunctional system that failed miserably in capturing and directing rainwater.
“Shiner not only gave me a good estimate, but I knew I could trust their work based on the many years their previous installation lasted.”
A New Exterior Services Request For Shiner
A.W. knew he couldn’t afford to leave the situation the way it was. To do so would be to invite eventual disaster.
Much sooner than expected, it was time for another replacement.
A.W. recalled his long-ago positive experience with us. Still, he wanted to explore his options. So, he solicited bids from Shiner Exteriors and two other local contractors.
Our price was competitive. But ultimately, that wasn’t what tipped things in our favor.
Past experience told A.W. he could trust us to do things right.
Soon, he was signed up for his second Shiner gutter replacement. And not long after, we completed the job.
“I’d use them again anytime and definitely recommend them.”– A.W.
Your Reliable Gutter Experts In Northern Virginia
As A.W. expected, our remedy to the situation met the highest professional standards. The difference between us and his second contractor was so clear it was like night and day.
Will he choose another provider again in the future? Not a chance.
He not only marked us down on his “keep” list of local contractors. He recommends that other homeowners do the same.
Want a gutter replacement that stands this high above the industry norm? Contact Shiner Exteriors today for your free consultation. Our proven track record is your ticket to reliable expertise.
