Meet the Shiner Team
Our employees are skilled, hard working, friendly professionals. They love what they do. And, they strive for ever-increasing customer satisfaction. Each employee participates in our SQE Points Program® to ensure ongoing personal and professional growth. Our onsite foremen are well experienced at dealing with multiple projects and people – to ensure the success of the job and the satisfaction of the customer.
Customer Satisfaction is Every Employee’s Goal
Each Shiner Exteriors employee participates in the SQE Points Program®. This program measures an employee’s performance in the areas of Safety, Quality, and Efficiency and rewards those who reach the companies strict performance goals. Each roof is rated upon completion and then points are assigned to the employee. Employees are rewarded based on the average number of points at the end of each month. The SQE Points Program® ensures continued customer satisfaction as Shiner’s business needs grow.
|Kevin Shiner, CEO|
|In the summer of 1980, Robert Shiner formed Shiner Exteriors and began working on the neighborhood roofs. Kevin, at that time a high school student, worked along side his father part-time. After graduating with a Bachelor’s Degree in Economics from George Mason University, Kevin continued with Shiner Exteriors, while simultaneously running a local marketing firm.In 1990, Kevin formed Shiner Exteriors, Incorporated and began working in the business full-time where in his current capacity as President of the Company, he is responsible for all facets of the business and activities, supervision of Operations, Production, and all activities related to the organization and structure of Shiner Exteriors. Kevin is a Panel Member for the Professional Roofer’s Advisory Council, a Business Member for both the National Association of the Remodeling Industry and the Metro Washington Better Business Bureau, and maintains a Quality Master and Select Shingle Roofer status with the CertainTeed Corporation.|
|Joseph M. Francis, President|
|Joining the company back in 1990, Joe has served as a Laborer, Roof Mechanic, Crew Supervisor, and Salesman with Shiner Exteriors before becoming the first Vice President in 1994. With his extensive technical knowledge and experience, Joe oversees the Sales Department and all daily sales operations.Joe is a Panel Member for the Professional Roofer’s Advisory Council, a Business Member for both the National Association of the Remodeling Industry and the Metro Washington Better Business Bureau, and maintains a Quality Master and Select Shingle Roofer status with CertainTeed Corporation.|
|Jessica Amuso, Vice President
|Jessica Amuso began her career at Shiner Exteriors in the summer of 2003 as a Payroll Clerk and Office Manager. She quickly advanced within the organization and rose to the position of Marketing/ IT Director in 2006. In 2008 she was promoted to Vice President.As Vice President, Jessica directs all office operations including accounting procedures, scheduling and general office administration. Jessica also oversees all marketing initiatives, information technology and business development for the company.|